Understanding your electric service begins with understanding many terms you may
see on your monthly energy bill. Several words and phrases related to electric use
are defined for you here. If a term you're looking for doesn't appear on this list,
please call 877-444-0888. We
want to be sure you understand, and are comfortable with, your energy service.
- Billing days
- The number of days between monthly meter readings.
Because meters are not read on weekends or holidays, this
number may vary slightly — it won't be exactly 30 or 31 days
each time.
- Capacity
- Capacity is the capability of a system or piece of equipment.
- Cooling degree days
- A measure of the need for air conditioning (cooling) based on temperature. Cooling
degree days are calculated by subtracting 65 degrees Fahrenheit from the average daily
temperature.
- Customer Charge
- A fixed monthly charge that covers the costs of the equipment
needed to provide safe, reliable service. For example, it
includes the cost of WPS owning, maintaining
and operating equipment that generates electricity.
- Customer Demand Charge
- A charge related to the highest number of kilowatts demanded
by your facility and equipment over the past year. It ensures
the electric system is built to meet customers' needs.
- Demand
- Electric demand is the rate at which electricity is delivered
to a facility or piece of equipment. It is measured in kilowatts,
and it's calculated by measuring energy used during each
15-minute interval. Electric demand is also referred to as load.
- Distribution
- Distribution is the process of delivering electricity
from the electric transmission system to consumers.
See also Transmission.
- Energy Charge
- A charge for the amount of electricity you use. Your use is
measured in kilowatt-hours.
- Heating degree days
- A measure of the need for heating based on temperature. Heating degree days are
calculated by subtracting the average daily temperature from 65 degrees Fahrenheit.
- Interruption
- An electric interruption is a time when electric use needs
to be reduced. Under some programs from WPS,
customers are compensated for reducing their electric use
at the utility's request. In an emergency situation, the term
interruption may mean that WPS is unable to
deliver power.
- Kilowatt (abbreviated kW)
- A kilowatt is a measurement of the rate at which electricity
is consumed. For comparison, think of a 100-watt bulb.
The bulb has the capacity to use 100 watts of electricity
when it is placed in a socket and turned on.
One kilowatt equals 1,000 watts or 1.34 horsepower.
- Kilowatt-Hour (abbreviated kWh)
- A kilowatt-hour is one kilowatt of electricity used for one
hour. It is equivalent to using ten 100-watt bulbs for one
hour, or five 100-watt bulbs for two hours. It also equals
3,413 Btus. This is the unit of measurement WPS
uses to determine how much electricity you've used.
- Load
- See Demand.
- Non-taxable Customer Charge
- A charge collected by all Wisconsin electric utilities to support
four statewide efforts: energy-efficiency programs, services for
low-income residents, renewable energy, and environmental
research and development.
- Off-peak hours
- Off-peak hours are times when electric use is served by the WPS
"base load" power plants (plants normally operated
to meet customers' demand for power). It isn't necessary for
WPS to operate some of its
higher-cost plants, so the cost of producing electricity at these times is lower.
- On-peak hours
- On-peak hours are times when consumers' use of electricity
is at maximum. During these hours, WPS needs
to operate some of its higher-cost power plants to meet
customers' needs. The average cost of producing electricity
is higher during on-peak hours.
- System Demand Charge
- A charge related to the highest number of kilowatts demanded
by your facility during the peak times of the billing month.
The System Demand Charge is higher in the summer months
than the winter months because more higher-priced electric
generating units are used to meet the summer peak load.
It covers the costs of distribution facilities such as transformers,
wires and the fixed costs of generating facilities.
- Transmission
- Transmission is the process of transporting electricity in bulk
from a source of supply to the electric distribution system.
- Unit charge limiter
- The unit charge limiter ensures that your combined energy and
demand charges will not exceed a given price per kilowatt-hour.
- Volt
- A volt is a measure of electric pressure (somewhat like a
measure of water pressure).